SubCoachReplay

Terms of use

Last updated: 25 October 2026

1. Who we are

SubCoach Replay ("SubCoach") is offered by WEB Vlaanderen Comm V., Petrus Jozef Triesthof 26, 9050 Gentbrugge, BELGIUM, enterprise number BE0671.846.150. By creating an account or using SubCoach, you accept these terms.

2. The service

SubCoach lets you upload, record, tag, time and share videos. We may improve, change or remove features. For important changes that affect you, we'll let you know in advance.

3. Your account

Keep your password to yourself and give correct details. You're responsible for what happens with your account. Tell us straight away if you think someone else is using it. Children under 13 need a parent or guardian to create or approve their account.

4. Your content

Your videos and tags remain yours. You give us permission to store, convert, compress and show them only to provide SubCoach to you and to the people you share with.

SubCoach is for sports videos only: training sessions, races, competitions and other footage of sport. Not allowed:

  • sexual content of any kind: pornography, nudity in a sexual context, or sexualised images of anyone, and never anything sexual involving minors;
  • videos that are not about sport;
  • content that breaks the law or anyone's rights, or is offensive, violent or harmful.

You also promise that you may upload the videos, and that the people in them (or their parents or guardians, for minors) agree to it.

Breaking these rules leads to your account being blocked. For sexual content we block the account immediately and without warning, remove the content, and report it to the authorities where the law requires it (always for anything involving minors). For other breaches we may remove the content and block the account, after warning you where possible. A blocked account can no longer be used, its videos are no longer shown to anyone (also not through shared or public links), and its paid plan ends without a refund (see 6a).

4a. Rights to the footage

You may only upload videos that you made yourself, or that you have permission for from whoever owns them (for example the broadcaster, federation or club that filmed a competition).

You may only add YouTube videos whose owner allows them to be played on other websites; if not, YouTube's player won't play them and you'll notice. They play from YouTube under YouTube's terms, and nothing of them is stored with us. Their origin is always shown: the channel and a link to the original. For footage you uploaded but don't own, fill in its origin (Footage origin, in the video's details), so that this notice is shown with the video too.

WEB Vlaanderen Comm V. does not check videos before they are shown, and is not responsible for copyright infringements in videos that users upload or add. Whoever uploads or adds a video is responsible for it: if someone holds WEB Vlaanderen Comm V. liable for a video you uploaded or added, you take over that liability and reimburse the damage and reasonable costs (including legal costs) that WEB Vlaanderen Comm V. incurs because of it. Owners of footage can contact us to have it removed; we then remove it promptly.

5. Sharing and embedding

You decide who sees your videos. When you turn on embedding for a video, anyone with the embed link can watch it and its tags. Turn embedding off to stop that.

6. Plans and storage

The Free plan includes 0.5 GB of storage and a small number of athletes and teams. Paid plans for coaches and athletes offer more storage, athletes, teams, assistant coaches and YouTube videos, billed monthly or yearly (yearly costs 10 times the monthly price: 2 months free). The Federation plan is priced on request. The current plans and prices are on the pricing page. When you reach a limit, you can't add more until you make room or upgrade. Your existing videos remain available.

6a. Payment, renewal and cancellation

  • Payments are handled by our payment provider Mollie. Paid plans renew automatically for the same period (a month or a year) and are charged with the payment method you used, until you cancel.
  • You can cancel at any time on your account page. You keep your plan until the end of the period you paid for; then your account moves to the Free plan. Paid periods are not refunded, except as described below.
  • Upgrading takes effect immediately. The unused part of your current period (its price × the share of the period that is left) is deducted from the price of the new plan, and the new plan starts a new period that day. Credit that is left over is deducted from your next payment.
  • Downgrading, or switching between monthly and yearly billing on the same plan, takes effect at your next renewal.
  • Prices exclude VAT. We add the VAT of the EU country you live in, or where your company is established, as you give it in your billing details. If you pay as a company from another EU country and your VAT number is confirmed by the EU VAT register (VIES), we charge no VAT and the VAT is reverse charged: your company accounts for it. Customers outside the EU pay no VAT. You're responsible for giving a correct country and company details.
  • If a renewal can't be charged, you have 14 days to pay. After that, your account moves to the Free plan.
  • If we block your account because you broke the content rules (see 4), your paid plan ends at once and is not renewed. What you paid is not refunded, also not for the rest of the period or within the 14 days below, to the extent the law allows.
  • Right of withdrawal: as a consumer you can withdraw from a new paid plan within 14 days of buying it, without giving a reason, by contacting us. Because you asked for the plan to start immediately, we refund what you paid minus the part for the days you already used.

7. Availability and backups

We do our best to keep SubCoach available and your data safe, but we can't guarantee that the service will always be available or free of errors. Keep your own copy of videos that are important to you.

8. Liability

To the extent the law allows, we are not liable for indirect damage, such as lost data, lost profit or missed opportunities. Our liability is in any case limited to the amount you paid us in the 12 months before the damage. These limits don't apply in case of intent or gross negligence, and don't affect your rights as a consumer. You are responsible for the videos you upload or add (see 4a).

9. Ending

You can stop using SubCoach at any time and ask us to delete your account. We block an account that uploads sexual content, and may end or suspend an account that otherwise seriously or repeatedly breaks these terms (see 4); a paid plan then ends without a refund.

10. Changes to these terms

We may change these terms. We'll tell you about important changes in advance. If you keep using SubCoach after that, the new terms apply.

11. Applicable law

These terms fall under Belgian law. Disputes go to the courts of the district of our registered office, unless the law gives you as a consumer the right to go to another court.

Questions about these terms? Contact us.